Ellipsis Health

What is Ellipsis Health?

Ellipsis Health makes Sage, a voice AI care manager that phones patients and health plan members for care management outreach. It uses patented vocal biomarker technology called the Empathy Engine to gauge emotional state during calls.

Key capabilities of Ellipsis Health

• Outreach calls: automates high-volume care management calls
• Health risk assessments: structured assessments by phone
• Post-discharge follow-up: check-ins after hospital stays
• Care gap closure: outreach to close gaps in care
• Enrollment: member enrollment in programs
• Emotion-aware tone: adjusts approach to the patient's emotional state

How Ellipsis Health works

Sage calls members for triage, care coordination, disease management and enrollment, and its Empathy Engine, trained on millions of clinical patient calls, adapts tone to emotional state. A study with Highmark Health analyzed 2,007 case management calls to measure depression severity from voice.

Who uses Ellipsis Health?

Health systems and health plans running care management and population health programs. Salesforce, Khosla Ventures and CVS Ventures backed a $45M round, and HealthEdge has announced a partnership.

Ellipsis Health pricing

Ellipsis Health does not publish pricing. Contracts are quoted for health systems and health plans.

Ellipsis Health alternatives

Hippocratic AI offers voice agents for patient outreach, K Health and Eleos Health serve clinical care and behavioral health, and Lunit and DeepScribe address imaging and documentation.