Cleanlab

What is Cleanlab?

Cleanlab is a platform that detects and fixes errors in AI agent responses. The company was recently acquired by Handshake AI, and its site describes an independent safety layer that works with any AI system.

Key capabilities of Cleanlab

• Real-time detection: Hallucinations and retrieval errors.
• Policy violations: Flags rule-breaking responses.
• Malicious use detection: Catches misuse attempts.
• Documentation gap finding: Shows missing knowledge base content.
• Human-in-the-loop remediation: Non-technical teams fix issues.
• Flexible deployment: VPC or SaaS.

How Cleanlab works

Cleanlab sits as a guardrail layer around an AI application, scores responses and escalates risky ones to humans. Teams then fix knowledge base problems through review workflows.

Who uses Cleanlab?

Customer support teams and employee-facing AI applications. Cleanlab appeared on Forbes 2024 AI 50 and CB Insights 2024 AI 100.

Cleanlab pricing

Cleanlab does not publish pricing on its homepage, and its status after the Handshake AI acquisition should be confirmed with the vendor.

Cleanlab alternatives

Appen and Surge AI provide human data labeling, Kili Technology offers labeling tooling and Sama offers annotation services. Cleanlab focuses on automated detection of AI errors.