Amazon Q Business

What is Amazon Q Business?

Amazon Q Business is a generative AI assistant from AWS for finding information, gaining insight and taking action at work. It lets employees query enterprise data in natural language. AWS now states that Amazon Q Business is no longer available to new customers and promotes Amazon Quick as the successor.

Key capabilities of Amazon Q Business

• Unified search with citations: Searches documents, databases and data warehouses and cites sources in answers
• Amazon Q Apps: Lightweight no-code apps for automating routine tasks
• 50+ connectors: Integrations with tools such as Jira, Salesforce, ServiceNow and PagerDuty
• Role-based permissions: Answers respect existing user permissions
• Topic and keyword filters: Administrators can block topics and filter responses by keyword

How Amazon Q Business works

Admins connect data sources through connectors, and Amazon Q Business indexes the content. An employee asks a question in natural language and receives an answer with citations to the underlying documents, limited to what that person is allowed to see under existing access controls. Users can also build Q Apps for repeatable tasks without writing code. AWS does not name the models on this page.

Who uses Amazon Q Business?

Existing customers use Amazon Q Business to give staff one place to search across company systems and to automate small tasks. New organizations are directed by AWS to Amazon Quick, since Q Business no longer accepts new customers.

Amazon Q Business pricing

AWS lists Amazon Q Business starting at $3 per user per month, with subscription and search-volume-based models. The AWS page does not break out tier or index costs. New sign-ups are closed.

Amazon Q Business alternatives

Alternatives include Amazon Quick, AWS's own successor with expanded agent features, Microsoft 365 Copilot for Microsoft environments, and Glean for enterprise search across many SaaS apps.